Privacy Policy
How pbc88bd Protects Your Data

pbc88bd collects personal information in the following categories, depending on how you interact with the platform:

Information we do NOT collect: pbc88bd does not collect full payment card numbers. Where Visa or Mastercard payments are processed, full card details are handled exclusively by the payment processor and are never stored on pbc88bd servers. We do not collect biometric data, social media credentials, or any information about minors.

Every piece of personal information collected by pbc88bd is used for one or more of the lawful purposes listed below. We do not use your data for any purpose not described in this Privacy Policy without first obtaining your explicit consent.

Account management and service delivery: We use your Identity Data, Contact Data, and Financial Data to create and maintain your pbc88bd account, verify your eligibility (including age verification for 18+ compliance), process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and deliver the games and features you access on the platform.

Identity verification and KYC compliance: We use Identity Data and Financial Data to fulfil our Know Your Customer obligations. This includes verifying that you are who you say you are before processing significant withdrawals, confirming your age is 18 or above, and screening against sanctions lists and watchlists as required by applicable anti-money-laundering regulations.

Fraud prevention and platform security: We use Technical Data, Usage Data, Gaming Activity Data, and Financial Data to detect and prevent fraudulent activity, multi-accounting, money laundering, collusion, and use of automated software. Our security team analyses patterns of play and transaction behaviour to identify accounts acting in breach of our Terms & Conditions.

Responsible gaming and player protection: We use Gaming Activity Data — including session lengths, betting frequency, and deposit volumes — to monitor for signs of problem gambling behaviour. Where our systems detect indicators of risk, our responsible gaming team may reach out proactively via your registered email address or live chat to offer support tools including deposit limits, time-out features, and self-exclusion options. You can learn more on our Responsible Gaming page.

Customer support: We use Communications Data and Account Data to respond to your enquiries, resolve disputes, investigate complaints, and improve our support services. Support interactions are recorded and retained for quality assurance purposes.

Platform improvement and analytics: We use anonymised or aggregated Usage Data and Technical Data to understand how players in Bangladesh interact with pbc88bd, identify areas of the platform that need improvement, and make data-driven product decisions. This analytical processing does not identify you individually.

Promotional and marketing communications: If you have opted in to marketing communications, we use your Contact Data and Promotional Data to send you information about pbc88bd bonuses, promotions, seasonal campaigns (such as Eid specials or BPL cricket betting offers), and platform updates. You may opt out of marketing emails at any time by contacting support at support@pbc88bd or using the unsubscribe link in any promotional email.

pbc88bd does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your information only in the specific and limited circumstances described below, and only with parties that are contractually obligated to maintain appropriate data security standards.

Payment processors and mobile financial services: To process your deposits and withdrawals, pbc88bd shares the minimum necessary financial and identity information with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and the Visa/Mastercard processing network. Each of these providers operates under their own privacy policies and applicable financial regulation.

Game providers: When you play casino games powered by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, certain technical data (such as a session token, device type, and anonymised player identifier) is shared with the relevant Game Provider to load and operate the game within your browser session. Game Providers do not receive your full name, email address, or payment details.

Identity verification services: For KYC verification, pbc88bd may share Identity Data (such as uploaded document images and personal details) with specialist third-party identity verification providers. These providers process your data solely on our instructions for the purpose of confirming your identity and age, and are prohibited from using your data for any other purpose.

Legal and regulatory authorities: pbc88bd may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities if required to do so by a valid legal obligation, court order, or regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.

Professional advisers: We may share data with our legal counsel, auditors, accountants, and insurance providers where necessary for them to perform services for pbc88bd. All such advisers are bound by professional confidentiality obligations.

Business transfers: In the event that pbc88bd undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify registered players via their registered email address before such a transfer takes effect and before your data becomes subject to a different privacy policy.

pbc88bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and maintain session security. This section explains the types of cookies we use and how you can manage your preferences.

Managing your cookie preferences: Most modern browsers allow you to control cookie settings through the browser's privacy or settings menu. You can configure your browser to refuse all cookies, accept only certain types, or delete cookies already stored on your device. Please note that disabling strictly necessary cookies will prevent you from logging in to pbc88bd or using core platform features.

Mobile browsers: If you access pbc88bd via a mobile browser on your Android or iOS device (common among players in Dhaka, Chittagong, and other Bangladeshi cities), you can manage cookie settings through your browser's settings menu. Mobile app-based local storage may also be used in a manner functionally equivalent to cookies for session management purposes.

pbc88bd does not use cookies to serve third-party advertising on other websites, and we do not share cookie data with social media platforms for targeting purposes.

pbc88bd retains your personal data for as long as your account is active or as long as is necessary to fulfil the purposes set out in this Privacy Policy. The specific retention periods for each category of data are as follows:

Following the expiry of the applicable retention period, pbc88bd will securely delete or permanently anonymise your personal data so that it can no longer be associated with you as an individual. Anonymised and aggregated data (which cannot identify you) may be retained indefinitely for statistical and analytical purposes.

As a registered player on pbc88bd, you hold a range of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and without undue restriction. The following rights are available to all players:

To exercise any of the rights listed above, please contact the pbc88bd data team via live chat (available 24/7, BST UTC+6) or in writing by email to support@pbc88bd. Please include your registered account username and a brief description of your request. We aim to acknowledge all rights requests within 72 hours and to provide a substantive response within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and its reason.

We may ask you to verify your identity before fulfilling a data rights request. This is to ensure that we do not disclose or delete data belonging to someone other than the account holder submitting the request.

pbc88bd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security programme includes the following controls:

• 256-bit SSL/TLS encryption: All data in transit between your device and pbc88bd servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher). This protects login credentials, financial transactions, and personal data against interception.
• Encryption at rest: Personal and financial data stored on pbc88bd servers is encrypted at rest using AES-256 encryption. Encryption keys are stored separately from the encrypted data and are rotated on a regular schedule.
• Two-factor authentication (2FA): pbc88bd offers two-factor authentication for all player accounts. We strongly recommend enabling 2FA through your account security settings to add a second layer of protection beyond your password.
• Access controls: Access to systems containing player personal data is restricted on a strict need-to-know basis. All staff access is logged, monitored, and subject to periodic review. Privileged access requires additional authentication steps.
• Vulnerability management: pbc88bd conducts regular security assessments and penetration testing of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident response: pbc88bd maintains a documented data breach response procedure. In the event of a security incident that affects your personal data, we will notify affected players without undue delay and take immediate steps to contain and investigate the incident.
• Staff training: All pbc88bd personnel who handle player personal data receive regular data privacy and security training. Our acceptable use policies prohibit any personal use of player data or sharing of data outside authorised channels.

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data pbc88bd holds about you, please contact our support and data team using the details below:

• Email: support@pbc88bd — please use the subject line "Privacy Enquiry" for data-related requests.
• Live Chat: Available 24 hours a day, 7 days a week, via the live chat function on pbc88bd. Support is available in English for all Bangladesh players.
• Response time: We aim to acknowledge all privacy-related enquiries within 72 hours and provide a full response within 30 calendar days. For complex requests, this period may be extended by up to a further 30 days with prior notification.
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6).

For formal written notices or legal correspondence relating to data privacy matters, please direct your communication to support@pbc88bd with the subject line "Legal — Data Privacy Notice". We will acknowledge receipt and route your correspondence to the appropriate team member within one business day.

Policy updates: pbc88bd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via their registered email address and post a prominent notice on the pbc88bd platform. The "Last updated" date at the top of this page will be revised accordingly. Continued use of pbc88bd. my following the posting of a revised Privacy Policy constitutes your acceptance of the changes.